Last Updated: February 16, 2026
At Vegan Meal Plan Guide, we are committed to your satisfaction. We stand behind the quality of our digital products and want you to feel confident in your purchase.
Our Refund Guarantee
We offer a 7-day money-back guarantee on all our digital meal plan products. If you’re not satisfied with your purchase for any reason, you can request a full refund within 7 days of your purchase date.
Eligibility for Refunds
You are eligible for a refund if:
- You request a refund within 7 days of your purchase date
- You have downloaded the product but find it does not meet your expectations
- The product contains technical errors that prevent you from accessing or using it
- The product was significantly different from what was described on our website
- You experienced issues with the download process that we were unable to resolve
Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Requests made after the 7-day refund period has expired
- You simply changed your mind after the 7-day period
- You failed to download the product within the specified timeframe and the download link expired
- You shared or distributed the product to others (violation of our Terms of Service)
- You have previously requested a refund for the same product
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Send an email to info@veganmealplanguide.com with the subject line “Refund Request”
- Include the Following Information:
- Your full name
- Email address used for the purchase
- Order number or transaction ID
- Date of purchase
- Brief explanation of why you’re requesting a refund (optional but helpful)
- Response Time: We will respond to your refund request within 24-48 hours during business days
- Processing: Once approved, refunds will be processed within 5-7 business days to the original payment method used for the purchase
Refund Process
- Approval: Our team will review your request and notify you of the approval or denial of your refund
- Processing Time: Approved refunds are processed within 5-7 business days
- Payment Method: Refunds will be issued to the original payment method (credit card, PayPal, etc.)
- Bank Processing: Please note that depending on your bank or card issuer, it may take an additional 3-10 business days for the refund to appear in your account
Technical Issues
If you experience any technical problems with downloading or accessing your purchased products:
- Contact our support team immediately at info@veganmealplaguide.com
- We will work with you to resolve the issue within 24 hours
- If we cannot resolve the technical problem, you will be eligible for a full refund
Product Exchanges
While we don’t offer direct product exchanges, you may:
- Request a refund for your current purchase (within the 7-day window)
- Purchase a different product that better suits your needs
Partial Refunds
In certain situations, partial refunds may be granted at our discretion:
- If you’ve used a significant portion of the meal plan but experienced issues with a specific section
- If technical issues affected only part of the product
- Other circumstances evaluated on a case-by-case basis
Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly through our customer service team. Initiating a chargeback without first contacting us may result in:
- Suspension of your account
- Inability to make future purchases
- Legal action to recover costs associated with the chargeback process
Questions About Our Refund Policy
If you have any questions about our refund policy or need assistance with a refund request, please don’t hesitate to contact us:
Email: info@veganmealplanguide.com
Support Hours: 24/7
Response Time: Within 24-48 hours
Our Commitment to You
We want you to be completely satisfied with your purchase. If our products don’t meet your expectations, we’ll make it right. Your satisfaction is our priority, and we’re here to help you succeed on your vegan journey.
Note: This refund policy applies to all digital products sold through Vegan Meal Plan Guide. By making a purchase, you acknowledge that you have read and agree to this refund policy.